- Home
- Self-Check-In
Hotel Spitzerberg by b_smart
Self-Check-in
Our self-check-in allows you to conveniently check in at any time. Enjoy the freedom to plan your stay flexibly – without waiting and with full comfort.
Your Self-Check-In – Flexible and Easy
Make your arrival more flexible than ever! With b_smart’s self-check-in, you decide when and how to check in—completely hassle-free and with no waiting time.
Our intuitive terminal guides you through the check-in process in just a few simple steps. Whether you’ve already booked or are arriving spontaneously, the system adapts to your needs.
Experience a modern concept that gives you independence and makes your stay even more enjoyable. Right after check-in, you'll receive your room key and can start relaxing immediately.
It’s that simple:
Select your preferred language at the terminal.
Enter your reservation number or choose an available room.
Confirm your personal details.
Pay directly at the terminal (if required).
Your room key is issued instantly—enjoy a stress-free stay!
Make your arrival more flexible than ever! With b_smart’s self-check-in, you decide when and how to check in—completely hassle-free and with no waiting time.
Our intuitive terminal guides you through the check-in process in just a few simple steps. Whether you’ve already booked or are arriving spontaneously, the system adapts to your needs.
Experience a modern concept that gives you independence and makes your stay even more enjoyable. Right after check-in, you'll receive your room key and can start relaxing immediately.
It’s that simple:
Select your preferred language at the terminal.
Enter your reservation number or choose an available room.
Confirm your personal details.
Pay directly at the terminal (if required).
Your room key is issued instantly—enjoy a stress-free stay!
Check-in & Check-out
Check-in vor Ort
Mobile Check-in
Check-out
FAQ on Self-Check-In
Your room will be available from 3:00 PM. On your departure day, please check out by 11:00 AM.
Credit cards, debit cards, and contactless payments are accepted.
If you lose your room key, you can easily get a replacement:
Go to the self-check-in terminal.
Select your language.
Tap on “Replacement Card.”
Choose the option “I lost my room key.”
Enter your reservation number.
Your new room key will be issued.
No, check-out is not required. You can simply drop the room card in a return box before departure as payment is already made at check-in.
Yes, our team is available to assist you by phone 24/7. You can call the phone number provided on the terminal at any time for support. In some locations, a voice terminal ("24-hour hotline") is also available at the main entrance.
with certain extras
Fitness & Wellness around the clock
Pure relaxation at the hotel
Enjoy 24/7 access to our fitness room and sauna for maximum relaxation.
Restaurant Icarus in-house
Culinary experiences daily
Enjoy fresh dishes daily at Restaurant Icarus, directly in the hotel.
Proximity to Vienna and Bratislava
Perfect location for excursions
Only 40 minutes from Vienna and 30 minutes from Bratislava – ideal for day trips.
